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Derwent Practice

We have been made aware that some patients have received phone calls asking them to phone a mobile phone number to book a Covid Vaccination.  Please be aware that this is a scam and you would never be asked to call a mobile number or give out your bank details to book your vaccination appointment.

Please note any patients that were instructed to shield again during the current lockdown that was announced by the Prime Minister on the 4th January 2021; will receive a guidance letter from the Government NOT the GP Practice.

18.02.2021

The COVID vaccination programme continues to progress at pace and we’re delighted to say that all of our patients in the first four priority groups have been offered a vaccine.

We are now turning our attention to patients in the next two priority groups – all those aged 65 and over, and all individuals aged 16 to 64 with underlying health conditions which put them at higher risk of serious disease and mortality, together with carers and young adults in residential settings.

Vaccine supplies permitting, we’ll be running clinics for patients in these groups from this week onwards

If you are a patient in the fifth priority group (patients aged 65 and over), you may receive a letter from the NHS national booking service (NBS) inviting you to have your jab at a regional vaccination centre or pharmacy.

 You can choose to access this service or you may prefer to wait to be contacted by the practice for an appointment closer to home. If you choose to decline the offer from the national service and wait for an appointment at one of our GP-led clinics, please be assured, you won’t be missed. We’ll be in touch with you at the appropriate time – you don’t need to call us.

Thank you for your continued patience.

 

To keep alert to changing government advice with regards to Covid-19, please visit www.gov.uk/coronavirus.

The advice remains that if you develop symptoms of Covid-19 such as a new continuous cough or fever or loss of/change in sense of smell and taste, you must self-isolate at home for 10 days.  If you are self-isolating or have been advised to do so by a Track and Trace officer, you must not come to the GP practice.

If you have been told to self-isolate because of coronavirus and you need a note for your employer, you do not need to contact your GP practice; the information you need is here: https://111.nhs.uk/isolation-note/

Currently all requests for appointments will be assessed and a medical practitioner will speak to you before arranging a face-to-face appointment.   

All patients and visitors attending Derwent Practice are requested to wear a face mask or face covering before entering the surgery.  This is to reduce the spread of the virus amongst staff and patients.  Many thanks for your cooperation.

Now that the weather has changed and it’s a bit cooler, please can we remind you to arrive as close to your appointment time as possible.  You may need to wait outside before you are seen so remember to wear something warm.  Thank you for your understanding.   

Thank you to all of our patients and staff who are working hard to follow government guidelines and to keep one another safe.  We hope everyone is staying safe and well – we are here if you need to speak to a GP or nurse so please ring on 01653 600069 should you need to speak to one of the team.

The facility to book appointments on-line has temporarily been suspended due to COVID-19 (Coronavirus).

Please follow the link below to the new on-line consultation service that the practice is offering.

GP On-Line Consultations

National Coronavirus Testing Programme

Anybody who suspects they are displaying corona virus symptoms can now request a test through the following link:

https://www.nhs.uk/conditions/coronavirus-covid-19/testing-for-coronavirus/ask-for-a-test-to-check-if-you-have-coronavirus/

Tests will be carried out at regional test centers or mobile units and home test kits can be requested when these are available (currently in high demand and often availability is low).

Tests are only available for people who have symptoms and are not available to children under 5 years old. Some test sites cannot do tests for children aged 5 to 11. If a test site in your area cannot test children under 12 years old, you’ll get a warning when you’re booking the test.

Please see below guidance on the NHS Test and Trace System

 NHS Test and Trace

 

Test and Trace Information

Please see the link below for guidance on Social Distancing:

Covid-19 Social Distancing Guidance Poster

Please follow the link below for information regarding immunisations during the COVID-19 Pandemic:

Immunisation FAQ's during COVID-19

Please see the link below for anyone who may be feeling isolated or lonely during the Coronavirus Pandemic:

Ryedale Volunteer Support

First Contact Physiotherapist (FCP) Information

First Contact Physio (FCP) Information

Freephone Crisis Line

Please see the link below for information about a Freephone Crisis Line phone number for anyone suffering mental health issues.

Crisis Line Information

Mental Health Awareness

A new website has been launched, dedicated to helping children and young people in North Yorkshire find mental health support.

The Go-To – www.thegoto.org.uk – is designed to be a portal or ‘single point of information’ showcasing the mental health support services offered by different agencies in the county.

With the majority of young people currently not in school and many in isolation as a result of the restrictions imposed on movement to deal with the COVID-19 (Coronavirus) pandemic, health leaders believe online mental health support for young people has never been more important.

Extended Access Service

During the Covid-19 pandemic we are still offering appointments outside of core hours throughout Ryedale to provide services 7 days per week.  These appointments are likely to be telephone or video calls.  If you do require an appointment between 6:30-8pm weekdays or on weekends, please speak to reception about availability.  Please note that appointments during Extended Access hours may be offered at Derwent Practice or at GP practices in Ampleforth, Sherburn or West Ayton. 

Practice Privacy Policy

Please find below links to our Practice Privacy Policy documents:

Derwent Practice Privacy Policy

Derwent Practice Child Information Poster

Derwent Practice Information Poster

Derwent Practice Subject Access Request Form

The Yorkshire & Humber Care Record

The Yorkshire & Humber Care Record is a shared system that allows Healthcare staff within the Humber, Coast and Vale Health and Social Care community to appropriately access the most up-to-date and correct information about patients, to deliver the best possible care.

 The Yorkshire & Humber Care Record Guarantee is our commitment that we will use records about you in ways that respect your rights and promote your health and wellbeing.

 If you would like any further information, or would like to discuss this further, please contact us using the details provided below: 

 

Data Protection Officer - 01653 600069

The Yorkshire & Humber Care Record - FAQs


NEW PATIENTS: to start your registration process online please CLICK HERE

To accept your registration we will need to see two form of ID (one must contain a photograph and the other must contain proof of address)

(do not use this form for registering for online prescriptions appointments etc.)

 

(Site updated 23/02/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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