Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • Telephone 01653 600069, option 2 from 9.00am to 12 noon or 13.00pm to 15.00pm Monday to Friday.
  • Posting your repeat slip through the letter box situated outside the main entrance.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

At the Practice we have our own Clinical Pharmacists who are able to offer appointments in relation to the following:

  • Structured Medication Reviews
  • Medication Queries
  • Blood Pressure Checks
  • Asthma Reviews

As well as Practice based Clinical Pharmacists, Community Pharmacies also have Pharmacists available to offer advice. Community Pharmacies are open until late and at weekends, you do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Over the counter (OTC) medicines

Some medicines that are available to buy OTC from pharmacies and supermarkets are no longer prescribed by GP practices. GP practices will advise patients to buy these medicines OTC.

Click here for more information.

Prescription charges

Find out more about prescription charges (nhs.uk).

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

  • Choosing a pharmacy or other dispenser
  • Cancelling or changing your choice of pharmacist or dispenser
  • What can I do if I'm unhappy with the process?

Go to Electronic prescriptions .nhs.uk.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.